Frequently asked questions.

How to get Liffo?

If you've landed on this page, it's because you want to receive more information before proceeding with your Liffo purchase.

Customer satisfaction is our top priority, which is why you will find below some answers to the questions we receive most frequently.

If you do not find the answers you are looking for, contact us by filling out the form in the contacts section.

Send a request
Dish cooked with Liffo

Do you have questions about the purchase process?

Ordering your Liffo is simple.

Order and deposit

You can order immediately your Liffo by paying a deposit of 300 €.

Alternatively, you can request a purchase in installments by choosing at checkout HeyLight (up to 24 interest-free installments) or Leasifin S.p.A. (up to 60 months): in both cases no deposit is required.
Financing available only for private customers residing in Italy.

Balance and delivery

Your Liffo will be ready in approximately 3 weeks.

At that point you will receive a communication to complete the payment.

For the balance you can also choose HeyLight or Leasifin financing solutions.
Available only for private customers residing in Italy.

Cancellation

Changed your mind before finalizing the order?

Don't worry, your order can be cancelled at any time until the deadline for payment of the balance due and we will refund the deposit amount, through the same payment method used for the deposit.

Frequently asked questions

Order

Liffo can be purchased online at www.liffo.com or during dedicated cooking shows and events. Ordering your Liffo is simple. Add LIFFO to your cart and select your payment method. To confirm your order, we ask for a deposit of just 300 euros. The value of Liffo is 3,400 € (including VAT). Once available, you will need to pay a balance of 3,100 €. Liffo can currently only be purchased in Europe.
Liffo will be available approximately 3 weeks after your order. We will contact you as soon as we have the exact delivery date and will send you a link to complete your order and pay the balance.
Of course! You can try Liffo before purchase in two ways. You can book a place at one of our exclusive cooking shows, where you can see the product in action: one of our consultants will guide you through the world of Liffo, showing you its functions and ease of use, and you'll be able to taste one or more of the recipes already available. Alternatively, you can experience something even more complete with the A Weekend with Liffo initiative, which lets you try Liffo right in your own home.
Attending a Liffo cooking show is simple. Check our events calendar at the following link https://www.liffo.com/cooking-show/ and register for the Cooking Show closest to you. If you are unable to attend any of the available events, fill out the form https://www.liffo.com/contacts/ to receive updates and be contacted as soon as possible by one of our consultants.
You can cancel the order at any time, until you receive the confirmation email regarding availability in which we ask for payment of the balance due. We will refund the deposit amount by crediting it back to the same payment method used when placing the order. From the moment you receive confirmation of product availability, you have 30 days to make the balance payment. After this period, if you have not completed the payment or requested cancellation, the order is considered cancelled and the amount received will be retained as a confirmatory deposit. For more information, read our terms and conditions.
For now, Liffo can only be purchased in the European market. Contact us for more information about availability in other countries.

Product

With Liffo, a new category of appliance is born that can be described as a complete 'mini kitchen' with a cooling system, induction cooking, and accessories for preparing dishes completely independently. Insert the ingredients of your chosen recipe into the containers, following step-by-step instructions on the dedicated APP or integrated digital display, then choose when you want to find your dish ready, up to 24 hours later! Thanks to Liffo's recipe preparation system, you are guaranteed to create perfect dishes, as if you had a chef at home. Liffo is: the first and only robot that cooks completely autonomously, without needing your supervision during cooking phases; the first and only one equipped with Artificial Intelligence to learn new recipes from you and evolve with your needs, learning your food preferences and tastes; the first and only robot programmable remotely to delay or advance the recipe based on your schedule; the first and only one with a cooling function to preserve ingredients for up to 24 hours. Liffo has an intelligent lid equipped with a camera that allows you to monitor all cooking phases of the recipe from your smart device, remotely.
Liffo can perform numerous functions: autonomous and automatic recipe preparation for all pre-installed recipes, recording of your favorite recipes, automatic recipe generation from text via copy and paste, and manual function for preparing your dishes, learning of new recipes, intelligent recipe search, cooling, Bluetooth scale, induction cooking, whisking, high-temperature cooking. It can mix, stir, heat, boil, and keep food warm. Smart functions are: remote programming through the app, stand-by or recipe cancellation, planner function, generation and publication of new recipes.
Recipes from Italian tradition, innovations in creative, vegetarian, vegan and dietary cuisine: with hundreds of pre-installed recipes, Liffo meets every need for appetizers, first and second courses, delicious and healthy desserts, made from fresh ingredients, cooked at the moment.
The price of Liffo is 3,400 €. The package includes: the Liffo cooking robot, the 4-liter trimetallic pot, 8 stainless steel food containers, the mixing blade, the digital scale connected to Liffo's software, power cables, the digital recipe book and free access to the App.
Liffo will be delivered already assembled and ready to be placed on your kitchen counter, away from heat sources. You will need to plug it in and let it charge for a couple of hours before using it. You will also need to connect it to WiFi and download the App following the instructions in the Installation Kit. We recommend washing the pot and containers under water before using it for your first recipe.
The pot, mixing blade, pin, and food containers can be easily removed and are washable either by hand or in the dishwasher. The lid with integrated intelligent camera can be washed with a damp cloth. There is also a scale removal function to be performed approximately every 6 months.
Liffo has a diameter of 50 cm. The exact dimensions of Liffo are L 50 x H 51 x D 50 cm.
Liffo is an entire miniature kitchen made up of an induction cooking system, a refrigeration system, a spacious 4-liter stainless steel trimetallic pot, 8 steel containers, a 7" display, all for a total weight of 28 kg.
The trimetallic pot has a capacity of 4 liters. Each steel container has a capacity of 500 gr.
The induction consumes 700 Watts, while the refrigerator consumes 50 Watts.
Liffo brings the containers to a temperature of about 4°C and preserves most foods for up to 24 hours.
Liffo's intelligent scale is external but thanks to the Bluetooth system, it communicates with the robot's software for maximum precision during use. We recommend extracting all containers, weighing the ingredients on the scale, following the step-by-step loading instructions, and then loading them in the indicated sequence.
With Liffo you can prepare recipes for 1 to 8 people, based on the selected recipe.
Automatic ingredient recognition is a function used during recording, when you want to record a new recipe to make it available to Liffo's automatic cooking. Liffo recognizes ingredients thanks to the digital camera integrated in the lid, the heart of artificial intelligence. Today Liffo recognizes a wide range of ingredients, those most commonly used in recipe preparation. However, it may not recognize some new ingredients, in which case, when a non-recognized ingredient is inserted into the pot, Liffo will show a warning where it will ask you to indicate which ingredient has been inserted. Liffo has a constantly evolving AI system, which is constantly 'trained' thanks to recipes executed by users, which is why ingredient recognition will improve over time.
Yes, it is possible to insert personal recipes or recipes found online with the automatic recipe generation function from text. Simply copy and paste (or write directly the free text of the recipe) in the dedicated function and Liffo automatically interprets the recipe written in natural language by proposing its own recipe. Subsequently it is possible to modify or adapt it and save it, making it available to Liffo.
Liffo is equipped with VoiceOver and TalkBack compatibility to allow use even for the blind.
Liffo is also a valuable aid if you want to follow a diet and don't know where to start. We have provided a dietary questionnaire, created in collaboration with a trusted nutritionist, which collects information about your dietary needs and shows you only the recipes you can eat, helping you follow a balanced path.
Thanks to the planner function, you can select the recipes you want to enjoy for each day of the week. Through this function you will be able to better organize your diet, manage your shopping more easily and plan your recipes.
There is a Liffo Community in which, only if you wish, you can share your recipes and draw on the culinary ideas and suggestions of other users.
Liffo is designed to be simple to use and does not require maintenance activities except for the scale removal to be performed approximately every 6 months.

Support

Write to us at support@liffo.com and we will reply as soon as possible!
Liffo offers a 2-year warranty for manufacturing defects. When Liffo deliveries begin, a 24-hour telephone support service will be available. Liffo will handle technical assistance and repairs directly, which will be carried out directly at our facility in Reggio Emilia. Furthermore, at the time of delivery of your Liffo, a personalized setup service will be available, directly at your home, through our network of consultants.
For the withdrawal service, we apply what is prescribed by current regulations in Italy and indicated in the general conditions of sale.
You can request a purchase in installments by selecting at checkout one of the two available financing options: HeyLight (up to 24 monthly interest-free installments) or Leasifin S.p.A. (up to 60 months). In both cases no deposit is required. After completing your order, the selected financing partner will verify your details. We invite you to check your email regularly: once you receive confirmation of the financing plan, the product will be automatically shipped according to the indicated timelines.

Note: HeyLight and Leasifin financing options are available exclusively for sales made in Italy to private customers (not available for purchases with a VAT number or shipments outside Italy).

Ask the Liffo team.

If you still have doubts, write to us. Our team of experts is at your disposal for any doubt.